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When you request information from Motionhouse, sign up to any of our services or buy things from us, we obtain information about you. This statement explains how we look after that information and what we do with it.

We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.

Normally the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to.

We store your information securely on our computer system, we restrict access to those who have a need to know, and we train our staff in handling the information securely. The information you provide will be kept confidential and will be used to support your relationship with Motionhouse. It will not be shared with any third party without your consent, unless required by law.

We will sometimes contact you about other services we provide, and ways in which you might like to support Motionhouse. You have the right to ask us not to contact you in this way. We will always aim to provide a clear method for you to opt out. You can also contact us directly at any time to tell us not to send you any future marketing material.

Very occasionally we carry out a joint mailing with carefully selected other organisations, in order to tell you about products and services we think you might be interested in. Again, you have the right to opt out of this.

We understand the importance of maintaining and protecting your privacy and will not sell or rent your personally identifiable information to anyone.

You have the right to obtain a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, either ask for an application form to be sent to you, or write to Lucy Dwyer the Marketing Manager at Motionhouse. There is a charge of £10.00 for a copy of your data (as permitted by law). We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.

We use information we hold about you to monitor the use of the Motionhouse website and to keep records of traffic flows to the site. This may be by using a ‘cookie’ or small piece of information stored on your computer’s hard drive by your browser. The cookies that we use contain no personal information that could be used to identify you. It is possible to configure your browser so that cookies are not used automatically but this may prevent you from having the benefit of some of the site’s features. For more information about Cookies please read our Terms and Conditions page by clicking here.

This site includes links to other sites which we consider may be of interest to you. Motionhouse cannot and has not reviewed all of the sites linked to this site and cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites. By using the Motionhouse website you consent to the collection and use of your information as described in this policy.

How to reach us

If you have any questions or comments about Motionhouse’s Privacy Policy please contact us via email or write to us at:

Motionhouse
Spencer Yard
Leamington Spa
Warwickshire
CV31 3SY

[t] +44(0)1926 887 052
[e] [email protected]